Terms and Conditions

Please read these terms carefully before using FalconRex services. These terms govern your access to and use of our platform.

Effective: January 1, 2025Version 2.0

These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("User", "you", or "your") and FalconRex ("Company", "we", "us", or "our") governing your access to and use of our content promotion platform and services. By accessing or using our services, you acknowledge that you have read, understood, and agree to be bound by these Terms.

1Service Description

FalconRex provides algorithm-aware content promotion services across multiple social media platforms including Instagram, YouTube, TikTok, Facebook, and X (formerly Twitter).

Our services are designed to amplify content visibility through organic engagement strategies that comply with each platform's terms of service.

We do not require account access or login credentials. All campaigns operate using public content links provided by the user.

Service availability may vary by platform and geographic region. We reserve the right to modify or discontinue services with reasonable notice.

2User Obligations

Users must own or have proper authorization for all content submitted for promotion.

Content must comply with all applicable laws, regulations, and platform-specific community guidelines.

Users are prohibited from submitting content that is illegal, harmful, threatening, abusive, harassing, defamatory, vulgar, obscene, or otherwise objectionable.

Users must provide accurate campaign information and public content links that remain accessible throughout the campaign duration.

Any attempt to manipulate, abuse, or exploit our services may result in immediate account termination without refund.

3Privacy and Data Protection

We collect and process personal information in accordance with applicable data protection laws, including GDPR and CCPA.

Personal data collected includes: name, email address, payment information, and campaign performance data.

We do not sell, rent, or share personal information with third parties except as required to provide our services or comply with legal obligations.

Users have the right to access, correct, or delete their personal data. Contact privacy@falconrex.com for data-related requests.

We implement industry-standard security measures to protect user data from unauthorized access, disclosure, or destruction.

4Payment Terms and Refunds

All fees are charged in USD and must be paid in advance through our secure payment processing partners.

Campaign pricing is clearly displayed before purchase. Prices are subject to change with reasonable notice.

Refunds are available within 48 hours of campaign launch if no engagement has been delivered. After engagement delivery begins, campaigns are non-refundable.

Failed campaigns due to platform restrictions or invalid content links may be eligible for partial refunds at our discretion.

Subscription services automatically renew unless cancelled at least 24 hours before the renewal date.

5Limitation of Liability

FalconRex provides visibility amplification services but does not guarantee specific engagement metrics or results.

Campaign performance depends on multiple factors including content quality, platform algorithms, and audience behavior—factors beyond our direct control.

We are not liable for indirect, incidental, special, consequential, or punitive damages arising from service use.

Our total liability for any claim shall not exceed the amount paid for the specific campaign in question.

Platform policy changes or technical issues may impact campaign delivery. We will make reasonable efforts to notify users of significant disruptions.

6Intellectual Property Rights

Users retain all ownership rights to content submitted through our platform.

By using our services, users grant FalconRex a limited license to process and distribute their content solely for campaign execution.

FalconRex retains all rights to our platform technology, algorithms, and proprietary methods.

Users may not reverse engineer, copy, or create derivative works based on our platform or services.

7Termination and Suspension

Either party may terminate the service relationship at any time with written notice.

We reserve the right to suspend or terminate accounts that violate these terms or engage in fraudulent activity.

Upon termination, users forfeit any remaining campaign credits or unused services.

Provisions regarding intellectual property, liability limitations, and dispute resolution survive termination.

8Dispute Resolution and Governing Law

These terms are governed by the laws of [Jurisdiction] without regard to conflict of law principles.

Any disputes shall first be attempted to be resolved through good-faith negotiation.

If negotiation fails, disputes will be resolved through binding arbitration in accordance with [Arbitration Rules].

Users waive the right to participate in class action lawsuits or class-wide arbitration.

9Modifications to Terms

We reserve the right to modify these terms at any time with reasonable notice.

Material changes will be communicated via email and prominent platform notifications.

Continued use of services after modifications constitute acceptance of the updated terms.

Users who disagree with modifications may terminate their account before the effective date.

Legal Terms Glossary

Questions About These Terms?

If you have any questions or concerns about these Terms and Conditions, please don't hesitate to reach out to our legal team.

Version History

Version 2.0 - January 1, 2025

Updated privacy policy and data protection sections to comply with latest regulations

Version 1.0 - June 1, 2024

Initial terms and conditions release